Terms & Conditions

This website is operated by HVN Global LLC ("HVN Global," "we," "us"); HVN Havenry is our brand and experience. By accessing or using this site, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.

You may use the site for lawful, personal, non-commercial purposes. You agree not to:

• use the site in any way that violates applicable law or infringes another's rights;
• scrape, harvest, or systematically extract data, or interfere with the site's operation or security;
• misuse the concierge, or attempt to submit content to it outside its provided options;
• attempt to access any non-public area, including the internal team portal, without authorization.

The site and its content — including text, imagery, video, design, the HVN brand and marks, and the HVN lexicon — are owned by HVN Global LLC or its licensors and are protected by intellectual property laws. You are granted a limited, personal, non-exclusive license to view the site. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

Product descriptions, imagery, availability, and prices are presented for general information and may change without notice, and may occasionally contain errors. The site does not currently offer live purchase or checkout; any purchase-style flow shown is illustrative only. Nothing on the site is an offer to sell, and no contract of sale is formed through it at this time.

The internal marketing portal is restricted to authorized team members and is not a shopper feature. If you are granted access, you are responsible for keeping your sign-in link and access confidential, for all activity under your access, and for not sharing or misusing it.

The on-site concierge provides general, informational responses drawn from a fixed set of prompt options — there is no free-text input. Its responses are for convenience only and are not professional, legal, medical, or financial advice. Do not rely on the concierge as a substitute for professional judgment, and verify anything important independently.

The site relies on third-party providers — including hosting, media storage (Google Drive), and the AI that powers the concierge (Anthropic). Their services are governed by their own terms and policies, and we are not responsible for third-party services, content, or systems outside our reasonable control.

The site and the concierge are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, HVN Global LLC disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the site will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, HVN Global LLC and its owners, officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or relating to your use of (or inability to use) the site or concierge, even if advised of the possibility of such damages.

You agree to indemnify and hold harmless HVN Global LLC and its owners, officers, employees, and service providers from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the site or your violation of these terms or applicable law.

These terms are governed by the laws of the state in which HVN Global LLC is organized, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction and venue of the courts located there for any dispute arising from these terms or your use of the site, to the extent permitted by law.

We may update these terms from time to time. Changes take effect when posted, and your continued use of the site after a change means you accept the updated terms. Material changes will be reflected in the effective and last-updated dates above. When we introduce commerce — checkout, payments, shipping, and returns — we will add the corresponding purchase terms before those features go live.

Questions about these terms? Email legal@hvnglobalco.com or reach us through our contact page.